Ipsos is a global leader in market research and insights, committed to delivering innovative solutions that help our clients thrive in an ever-changing world. In Mozambique, we are proud to be the market leader, partnering with some of the most influential players across key industries, including telecommunications, banking, beverages, and several other reputed FMCG companies. Our deep local expertise, combined with Ipsos’ global reach, positions us as the go-to partner for businesses aiming to make data-driven decisions and drive impactful growth. The Service Line Lead for General Marketing role offers a unique opportunity to lead and shape the future of our General Marketing Service Line. In this role, you will combine strategic vision with hands-on execution to deliver exceptional value to our clients and maintain Ipsos’ stronghold as the industry leader in Mozambique. You will work closely with a talented and motivated team to provide insights that empower clients to address their business challenges and seize market opportunities. If you’re ready to take on a leadership role in a dynamic, market-leading organization, this is your chance to drive Ipsos’ continued success and make a tangible impact on the marketing landscape in Mozambique.
Key Responsibilities:
Strategic Leadership
- Support the development and execution of strategies for the Service Line, ensuring alignment with broader organizational goals.
- Contribute to thought leadership through industry insights, presentations, and client engagement.
Business Development and Management
- Work with client-facing teams to help create account plans and define revenue objectives.
- Assist in proposal development, pricing, and contract discussions for business opportunities.
- Promote services and solutions tailored to client needs to ensure satisfaction and business growth.
Project and Contract Management
- Oversee the coordination of project setup, execution, quality checks, and delivery.
- Monitor project economics, including budgeting and invoicing, with guidance from senior team members.
Client Relationship Management
- Maintain strong client relationships and ensure services meet their expectations.
- Promote solutions aligned with client needs to enhance satisfaction and retention.
Team and People Management
- Provide input on resource allocation and team assignments.
- Support training initiatives to enhance team skills and capabilities.
- Ensure team motivation and engagement by fostering a positive and supportive work environment.
- Assist in evaluating team performance and fostering professional growth opportunities.
Reporting and Compliance
- Help track and report on Service Line performance, including revenue and project margins.
- Ensure compliance with project management protocols and documentation.
Knowledge and Skills:
- 5 years of experience in marketing research.
- Experience in client relationship, business, or project management.
- Client-focused with attention to quality and detail.
- Basic understanding of financial planning and pricing strategies.
- Familiarity with project workflows and tools.
- Strategic thinking with an ability to prioritize effectively.
- Demonstrated ability to work collaboratively in a team.
- Team-oriented with a focus on fostering collaboration and knowledge sharing
- Resilient and adaptable in addressing challenges.
- Fluency in English and ability to work effectively in diverse environments.
Additional requirements:
- Good presentation skills and good writing ability
- Good business acumen
- Ability to work under pressure / strict deadlines
- Communication skills (both written and verbal)
- Good organizational skills
- Good people skills in order to deal with clients at various levels
- Self-discipline and Initiative
- Ability to work in a team
- Time management
Please share CVS to jobs.mozambique@ipsos.com
