- Maputo
- Absa
Job Description
Key activities
- Daily Supervision and coordination of Centralized Account Opening Back Office activities;
- Accountable for the day-to-day operations of products maintenance;
- Daily Check and Challenge of Quality Assurance findings with team members individual and collectively;
- Daily verification of Achievements/Target ratio;
- Continuous development of initiatives to keep the team high performing;
- Coordinating adjustments between back and front office in order to keep both mindset and knowledge alignment on Account opening and maintenance activities.
- Continuous refresh on the best practices and Governance & Compliance imperatives during KYC processes;
- Maintain the team operating in a controlled environment of Risk and meeting Policies and Procedures in place;
- Sampling verification of data improvements on a weekly basis against achieved refresh volumes;
- Ensure 100% of Data quality and meeting targets according to the plan;
- Drive results through the execution of predefined objectives as per agreed SOPs;
- Team management on efficient way to deliver the results as expected.
Reporting
- Provide reporting information to entire team and management (Daily, weekly, Monthly and annual).
- Submit on time all relevant reports requested by management and the main stakeholders.
- Deliver accurate data.
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
HOW TO APPLY
To apply, access the following Careers
