- Barloworld Equipment
- Maputo, Cidade de Maputo, Moçambique
Sobre a vaga
Key Outputs
Build productive, professional relationships and strategic partnerships with key personnel in assigned Key Account customer accounts.
Proactively assess, clarify, and validate customer needs on an ongoing basis
Consult with Key Account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
Assist with quotes for parts, service, and equipment management solutions
Understand the full range of the dealership’s product offerings and how they are intended to meet business and customer needs
Responsible for marketing after sales products, services and opportunities (E&T, Marine & GAS Parts & Service Sales)
Liaison Between Barloworld and Key Customer accounts
Business Planning and / Budgeting Planning
Where possible inspect all failed machines/components/parts with Technical Rep and advise / train / educate customers accordingly
Use Salesforce to load all sales opportunities, customer meetings and calls, and machine inspections.
Compile and submit a monthly report with forecasts attached to management
Complete machine inspections and undercarriage inspections as per required targets.
Forecast undercarriage replacements and advise the customer.
Discuss machine and undercarriage inspection reports regularly with customers
Responsible for selling Caterpillar marketing initiatives
Parts quotations followed up and converted into sales
Promote part sales through service
Coverage (Fleet inspections & Customer meetings)
E&T, Marine, Gas LOB meeting attendance
Achievement of Targeted Budget and Effective Expenses Management
Achievement of Operations and customer monthly KPI’s
Qualification, Experience and Competencies
- Matric/Grade 12
- Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)
- 5 years Caterpillar experience as an artisan
- B. Tech Sales/Marketing Diploma or Certificate – preferable
- Workplace Competencies Business development skills and knowledge
- Sound business communication skills (Managerial and technical report writing critical in role)
- Sound technical knowledge of product brands
- Sound business communication skills
- Basic financial management skills
- PC and Microsoft Office knowledge
Behavioral Competencies: Relations skills
- Problem solving
- Analysis and Attention to detail
- Listening, Influencing and Negotiation
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